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Linen Hire > Customer Service

Walton Lodge Linen Services has been committed to customer service since 1880.

A Walton Lodge customer has access to the decision makers and will always receive attentive treatment.

“We have a reputation for really caring for our customers

... so that you can care for yours”

Keeping You Informed

We provide a concise welcome pack for customers when they first start with us. This outlines our processes and includes a quick reference summary sheet and example documentation.
When we make decisions to introduce changes to our systems or product range, we inform and involve our customers to ensure that we are improving our service.

Customer Visits

Although we keep in touch with our customers by telephone, we also visit our customers each year, so that we can continue to meet our customers’ demands over the long term.

Visit our About You page to understand our commitment to customer satisfaction.